Dr.David SarilE's Office Policy

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Letter From DR. DAVID SARILE 

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My schedule is very busy, and just as you count on me to be here and on time, I am counting on you to do the same. Everyone's time is valuable, and I understand that special circumstances do arise. I do my best to accommodate everyone. However, I need you to respect my time and my profession as a family doctor. 

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If I receive 24 hours' notice, I can fill the appointment with patients who may want it and also organize my time accordingly. You, in turn, will benefit from this policy by getting the time slot you want if you need to make changes.

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1. Please make sure that you have a valid OHIP card. If you have recently renewed your OHIP card, please provide us with the new version code (the version code is the 2 letters to the right of your     OHIP number on your card).

 

2. Please be on time; the appointment will end on time.
 

3. Cancellation must be made at least 24-hours in advance,    

otherwise you will be billed for the missed appointment.​

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4. Please be aware that OHIP cannot be billed for missed appointments.
 

5. No shows are subject to the following charges;  

 

    A. Physical appointment is   $350.00

    B. Regular appointment is   $125.00

    C. Diabetic appointment is  $150.00

    D. Virtual Visit appointment is $80.00

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Please note all patients must have a credit card or debit card on file to avoid any interruption of services. In the event that your card has expired or been replaced, please update your information immediately. 

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6. Those who constantly cancel their appointments at short notice and  persistently don’t show

up for their appointments disrupt my practice and will not be given further appointments.

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7. Diabetes patients need to see the doctor every 3 months, to follow up on their blood sugar and medications.

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8. In case of an emergency, please go to the emergency department of the nearest hospital.

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9. No to the Walk-In Clinics   

Please do not use the Walk-In Clinics. Walk-in Clinics do not cooperate with or provide information about your visit to your family doctor. If you use Walk-in Clinics, we do not get your medical reports for the visit and lose the continuity of your medical information, which is so important for your care.
 

When you need medical services outside of appointment times, please call, email or text the office, and we will book you in a timely fashion. If you have an emergency and can’t reach our office, please go to your nearest hospital emergency department. Please do not use the Walk-in Clinic.

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10.  An Optional Block Fee is offered to cover uninsured services on an annual basis, such as renewals of prescriptions without a medical appointment, auto-faxed requests from your pharmacy, and 24/7 text messaging to our office. It also covers a host of other services. For more information please click here to see the Annual Physician Block Fee Section 
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11. Requests for Digital Medical Records

If you would like a copy of your complete digital medical records, you may order them at any

time from the office for an estimate of $450.00 and up; this process may take 4 to 6 weeks to

be completed.

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12. Please note if you have not seen the doctor for more than 4 years, your medical chart will be

closed, you will be considered inactive, and you must reapply as a new patient.

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13. Our medical office has a strict zero tolerance policy against violence, harassment, disrespectful

behaviour and bullying. Our patients and employees have the right to be free from violence,

harassment, insolence, disrespectful behaviour, and bullying.

     

Our medical office, at our sole discretion, may deny services to any client/patient that acts in a manner amounting to violence, harassment, insolence, disrespectful behaviour or bullying.

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Our office has zero tolerance for violence and harassment. This includes:

• swearing, shouting or threats

• hurtful or racial comments

• discrimination

• physical harm

• unwanted touching
   

Abusive actions or comments will result in an appropriate response that may include legal action.

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We are here to care

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A safe workplace means better patient care

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